We handle the paperwork your family does not have time for.
A drawer full of unopened envelopes. A health insurer asking for the third time. A KESB letter no one understands. This is the part of caring for a parent nobody warns you about — and the part we quietly take over.
Six domains of Swiss senior admin — under one roof.
AVS/AHV & 2nd pillar
Pension reviews, missing contribution years, widow/widower benefits, drawing down 2nd-pillar capital sensibly.
Prestations complémentaires
We check eligibility, prepare the dossier, follow up with the caisse. Most families don't know they qualify.
Health insurance & supplementary cover
Reading the policy you actually have. Reimbursement claims. Switching at the right moment of the year.
KESB / curatelle
Whether to request a measure, how to avoid one, or how to be appointed yourself. Calm, written guidance.
Tax & finances
Annual tax return, deductible care costs, coordination with the family fiduciary or appointing one.
Household admin
Bills, banking, mail forwarding, subscriptions, utilities, fraud monitoring. The invisible weight that wears parents out.
A single box of paperwork on the kitchen table.
In your review, we open it together. By the end of the 90 minutes you know: what is urgent, what is noise, what is missing, what we can take off your hands this week. For most families, that meeting alone unlocks months of stuck admin.
- ✦Inventory of every active dossier (insurance, pension, tax, KESB, banking).
- ✦Powers of attorney and mandate for incapacity — drafted or reviewed.
- ✦A single digital file your siblings can actually find again.
- ✦A monthly concierge option if you want us to stay on.
The paperwork, answered.
- What are prestations complémentaires (PC), and how do I know if my parent qualifies?
- PC top up income to cover vital needs when a pension and assets aren't enough — at home and in an EMS. There are two layers: federal (PCF) and Geneva cantonal (PCC). A key access condition is the federal wealth threshold: no more than CHF 100,000 for a single person (CHF 200,000 for a couple), the owner-occupied home not counted. Many families who qualify never apply.
- Am I, as the child, legally obliged to pay for my parent's care?
- In the vast majority of cases, no — not directly. A low-income parent's needs are met by PC and, as a last resort, social assistance, not by the family. The "dette alimentaire" (Civil Code art. 328–329) only applies if the child lives "in comfort" (high income and wealth), and it is subsidiary: it comes after social benefits, never before. The right first move is to apply for PC, not to start paying.
- What is the KESB / curatelle, and how do we avoid it?
- The TPAE (Geneva's adult-protection court) steps in when someone loses capacity without having planned ahead. You largely avoid it by anticipating: a mandate for incapacity (MCI) names who will manage affairs, and advance directives cover medical wishes. Both must be written while your parent still has capacity.
- Does a mandate for incapacity have to be in a special form to be valid?
- Yes. To be valid it must be either entirely handwritten, dated and signed (holograph) or drawn up before a notary. A typed document that is simply signed is not valid. The TPAE checks the form and your parent's capacity at signing before it takes effect.
- Can we claim back care and medical costs on the tax return?
- Often yes. In Geneva, medical and disability costs are deductible above a low income floor (the cantonal threshold is far more generous than the federal one), and EMS costs are partly deductible. Keep every invoice — premiums, co-payments, dental, medical transport, non-reimbursed home care.
- What is the allocation pour impotent, and why is it so often missed?
- It's a federal AVS allowance based on how dependent your parent is, and crucially it does not depend on income or wealth — so families who assume they "earn too much" miss it. It runs from roughly CHF 252 to CHF 1,008 a month, with a six-month waiting period, and it stacks with PC.
- My parent has a 2nd pillar / missing AVS contribution years. Can that be fixed?
- It's worth reviewing. Pension reviews can surface missing contribution years or unclaimed widow/widower benefits, and how 2nd-pillar capital is drawn down has real tax and PC consequences. This is exactly the kind of dossier the review untangles.
- What happens to PC after my parent dies — do we have to pay anything back?
- Since 1 January 2021, PC received (from 2021, over at most the last ten years) must be repaid by the heirs out of the part of the estate exceeding CHF 40,000. A surviving spouse is exempt; the obligation only reaches the heirs after their death. This is separate from the "dette alimentaire" question during your parent's lifetime.
Start with a Family Care & Admin Review
90 minutes. A clear inventory of every dossier. A written plan. Then choose whether to continue alone or hand it to us.
Available in English and French.